Best prices around. Quality product and good instructions. Heats up to 180F in no time!
Hi Garett! Thank you for your kind words and for taking the time to leave a review! We're so glad to hear that you're enjoying your Almost Heaven Salem 2-person Standard Barrel Sauna. We strive to offer the best prices and high-quality products to our customers. It's great to hear that our instructions were helpful and that the sauna heats up quickly. We appreciate your business and hope you continue to enjoy your sauna!
The costumer service I received from My Sauna World was fantastic. We had a issue with a part of the sauna which was resolved quickly! My sauna was delivered in the expected time window and the sauna assembly instructions and process were fairly simple. We had a few accessories that we were unsure what to do with (some additional instruction would have been appreciated for those). There were contradictory instructions for the heater thermometer which left us guessing a bit as well. We opted to only install the upper bench to allow for some additional standing room and light yoga. Overall I highly recommend My Sauna World. We are loving our sauna!
Hi Katie! Thank you for your kind words and for choosing Almost Heaven Madison Sauna from My Sauna World. We are delighted to hear that our customer service has met your expectations and that any issues you had were resolved promptly. We apologize for any confusion with the accessories and instructions and will take your feedback into consideration for future improvements. We hope you continue to enjoy your sauna and thank you for recommending us.
I have wanted to get a sauna for years. The communication about the delivery was very clear. The packaging was simple to disassemble. The set up of the sauna was pretty intuitive. We have used the sauna every day since its completion. It really is incredibly awesome.
Thank you for your review, Michael! We are so glad to hear that you are enjoying your Almost Heaven Grayson sauna. We're happy to hear as well that everything went well from delivery to assembly of your sauna. We strive to have clear communication to guide our customers. We hope you continue to enjoy the sauna for years to come. Thank you for choosing us!
We ordered this model and fit perfectly in our space. It arrived ahead of schedule. The kit was easy to put together, just give yourself some time. We have used it 3-4 times a week since we got it. We've had it up to 180 degrees, we can probably get it a bit hotter, but it's been just right for us. Get the lighting upgrade, it's great having the different calming light colors. I built my own cedar floor with boards from Menards for $90. Our electrician was able to wire it for us for $650. We love it.
Hi Steve! Thank you for taking the time to leave such a wonderful review! We're glad to hear that you had an easy buying and shipping experience and that the sauna fits perfectly in your space. It's great to know that the kit was easy to put together and that you've been able to use it regularly since receiving it. We're happy that you're enjoying the different calming light colors with the lighting upgrade and that you were able to create your own cedar floor at a reasonable cost. Thank you for sharing your experience with us and we hope you continue to enjoy your sauna for years to come!
Great response time to questions and support. It’s greatly appreciated. We are loving our Sauna
Thank you for your kind words and for choosing our product. We are glad to hear that our customer service team was able to assist you and that you are enjoying your sauna. Your satisfaction is our top priority. Thank you for your support and for being a valued customer.